Octave is seeking a Customer Success Operations Specialist with a focus on Gainsight administration to design and optimize customer success capabilities at scale. You will partner with internal teams to configure Journey Orchestrator, Scorecards, CTAs, Playbooks, and
Project Configuration: Set up and configure Smart Materials projects and modules. Functional Support: Assist teams with BOM, requisitions, procurement, and other modules. User Management: Create user accounts, assign roles, titles, and privileges. Issue Resolution: Act as
Octave seeks a Senior Implementation Analyst for Smart Materials in Bogotá, with a remote work setup. You will configure Smart Materials projects and modules, assist teams with BOM, requisitions, procurement, and manage user accounts and privileges across