About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and
IntouchCX is seeking a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service with every customer interaction. This role involves learning and maintaining knowledge of our partners’ brand, philosophy, products, promotions
General Objective The objective of this position is to service Inbound, Outbound, Chat and Email customer interactions via phone and/or other channels. This will be done by answering inquiries from Healthcare Providers and Consumers regarding specific