About Us At Félix, were building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Posted Thursday, August 6, 2026 at 8:00 a.m. About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, weve scaled
IntouchCX is seeking a Workforce Supervisor to lead a team of Workforce Analysts and Specialists in Bogotá. You will drive forecast accuracy, capacity planning, and staffing alignment with client goals while coordinating with operations across the
One Touch Direct (OTD Americas) is seeking a results-driven WFM Analyst to join our Data Strategies team in Bogotá. You will monitor real-time operations, track volumes, and deliver interval-based KPI reports to Supervisors and Directors, ensuring
At One Touch Direct (OTD Americas) , we are looking for an analytical, dynamic WFM Analyst with strong operational leadership skills to join our Data Strategies team. If you have experience in real-time monitoring, metrics management,