About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real-time monitoring of service levels and site performance throughout the day
About Addi We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them.
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises.
At One Touch Direct (OTD Americas), we are looking for an analytical, dynamic WFM Analyst with strong operational leadership skills to join our Data Strategies team. If you have experience in real-time monitoring, metrics management, and
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Meet the Team The Cisco Collaboration team helps Andean Region customers reimagine how people connect, communicate, and collaborate through Cisco’s industry-leading portfolio of Collaboration solutions, including Webex Suite, Contact Center, Devices, AI-powered experiences, and workplace technologies.
Genesys Cloud - Desarrollador Empresa: Zemsania Ubicación: Colombia (Remoto) Modalidad: Remoto Contrato: Obra labor o Prestación de Servicios Salario: A convenir Experiencia: 5 años Acerca de Zemsania: Zemsania es una consultora tecnológica global, líder en la transformación
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and
A global insurance brokerage in Bogotá is seeking a Genesys Architect to design and maintain IVR systems for Contact Center operations. You will develop backend tools, integrate systems, and enhance customer experience through innovative solutions. Candidates should
Third Way Health helps medical practices across the United States improve the patient experience while reducing the administrative burden on practice owners. We enable practices to enhance the experience of their patients by providing them with
Descripción del puesto En The Whiteam Consulting estamos buscando un/a AI Engineer especializado/a en LLMs para trabajar en proyectos avanzados de IA generativa, diseñando e implementando agentes conversacionales inteligentes basados en arquitecturas modernas agent-based . Buscamos
Buscamos incorporar un Supervisor Senior/Responsable para el Dpt. Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto. de Venta Cruzada de una compañía líder en servicios de financiación de
This is a remote position. AWS Technical Architect (Bogota, Colombia) We are seeking an experienced AWS Technical Architect on behalf of one of our international clients, a leader in customer experience and cloud-based solutions. This individual
Requisitos Básicos Inglés B2 o superior Experiencia con soluciones CX (Nice) Acerca de nuestro cliente Nuestro cliente es una organización global especializada en soluciones de Customer Experience y transformación digital. Ayuda a grandes empresas a diseñar,
Real Time Analyst (RTA) | Presencial | (Bogota) ¿Qué harás en este rol? Monitorear en tiempo real el desempeño de la operación para asegurar el cumplimiento de los KPIs. Gestionar la adherencia y los desvíos de
¿Resides en Bogotá (Colombia)? ¿Eres un/a experto/a en el proceso comercial y liderazgo de equipos comerciales online? ¿Te apasiona la idea de poder a un proyecto con grandes oportunidades de crecimiento y retos profesionales? ¡Sigue leyendo!
Genesys seeks a Forward Deployed Engineer to bridge customer ambition and AI transformation across Latin America. You will design, prototype, and operationalize AI solutions that improve customer experience and business performance, partnering with strategic customers to move
Position Summary Horatio is looking to hire an RTA (Real‑Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real‑time monitoring of service levels and site performance throughout the day
Why NeuraFlash, Part of Accenture At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce