Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real-time monitoring of service levels and site performance throughout the day
About Addi We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them.
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises.
At One Touch Direct (OTD Americas), we are looking for an analytical, dynamic WFM Analyst with strong operational leadership skills to join our Data Strategies team. If you have experience in real-time monitoring, metrics management, and
Meet the Team The Cisco Collaboration team helps Andean Region customers reimagine how people connect, communicate, and collaborate through Cisco’s industry-leading portfolio of Collaboration solutions, including Webex Suite, Contact Center, Devices, AI-powered experiences, and workplace technologies.
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and
A global insurance brokerage in Bogotá is seeking a Genesys Architect to design and maintain IVR systems for Contact Center operations. You will develop backend tools, integrate systems, and enhance customer experience through innovative solutions. Candidates should
Una empresa líder en transformación digital en Colombia busca un profesional para diseñar e implementar soluciones de Contact Center en Genesys Cloud. Se requiere al menos 3 años de experiencia en áreas técnicas, un sólido conocimiento en
Real Time Analyst (RTA) | Presencial | [Bogota] ¿Qué harás en este rol? Monitorear en tiempo real el desempeño de la operación para asegurar el cumplimiento de los KPIs. Gestionar la adherencia y los desvíos de
# Senior Account Managemer CommercialApplylocations: Bogota (Flexible)time type: Full timeposted on: Posted Todayjob requisition id: JR Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered
Genesys in Bogotá is looking for a Senior Account Manager responsible for managing customer accounts and ensuring satisfaction. Youll assess customer needs and develop tailored solutions, while also working to protect and grow customer relationships. The ideal
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
8140 Colombia - Genesys Telecommunications Laboratories Colombia Ltda busca un candidato para gestionar relaciones con clientes mediante interacciones cara a cara y virtuales. El rol implica evaluar necesidades de clientes y sugerir productos apropiados, con un enfoque
Telefónica Tech es la compañía líder en trasformación digital del Grupo Telefónica. Contamos con una amplia oferta de servicios y soluciones tecnológicas integradas de Ciberseguridad, Cloud, IoT, Big Data, Inteligencia Artificial y Blockchain, con la que
En la unidad de Cloud Service Delivery Center de Telefónica Cybersecurity & Cloud Tech, los desafíos de nuestros clientes impulsan nuestra misión: operar y soportar al primer nivel a los usuarios que confían en nuestros sistemas
Third Way Health helps medical practices across the United States improve the patient experience while reducing the administrative burden on practice owners. We enable practices to enhance the experience of their patients by providing them with
¿Resides en Bogotá (Colombia)? ¿Eres un/a experto/a en el proceso comercial y liderazgo de equipos comerciales online? ¿Te apasiona la idea de poder a un proyecto con grandes oportunidades de crecimiento y retos profesionales? ¡Sigue leyendo!
Role Overview As a Forward Deployed Engineer at Genesys, you will act as the bridge between customer ambition and successful AI transformation. You will partner directly with strategic customers across Latin America to design, prototype, and operationalize