About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real-time monitoring of service levels and site performance throughout the day
About Addi We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them.
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises.
At One Touch Direct (OTD Americas), we are looking for an analytical, dynamic WFM Analyst with strong operational leadership skills to join our Data Strategies team. If you have experience in real-time monitoring, metrics management, and
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Meet the Team The Cisco Collaboration team helps Andean Region customers reimagine how people connect, communicate, and collaborate through Cisco’s industry-leading portfolio of Collaboration solutions, including Webex Suite, Contact Center, Devices, AI-powered experiences, and workplace technologies.
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Genesys Cloud - Desarrollador Empresa: Zemsania Ubicación: Colombia (Remoto) Modalidad: Remoto Contrato: Obra labor o Prestación de Servicios Salario: A convenir Experiencia: 5 años Acerca de Zemsania: Zemsania es una consultora tecnológica global, líder en la transformación
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and
A global insurance brokerage in Bogotá is seeking a Genesys Architect to design and maintain IVR systems for Contact Center operations. You will develop backend tools, integrate systems, and enhance customer experience through innovative solutions. Candidates should
Una firma de tecnología en España busca un profesional para unirse a su equipo que desarrolle habilidades en Genesys Cloud, trabajando 100% de forma remota. Las funciones incluyen diseñar integraciones con APIs, conectar con bots y optimizar
Buscamos incorporar un Supervisor Senior/Responsable para el Dpt. Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto. de Venta Cruzada de una compañía líder en servicios de financiación de
Genesys in Colombia is seeking an Order Management Senior Analyst to own end-to-end order lifecycle operations across the Americas. You will ensure orders are accurately processed, validated, and billed, partnering with Sales, Deals Desk, Revenue, and Customer
# Order Management Senior AnalystApplylocations: Bogota (Flexible): Virtual Office (Colombia)time type: Full timeposted on: Posted Todayjob requisition id: JR Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer
Requisitos Básicos Inglés B2 o superior Experiencia con soluciones CX (Nice) Acerca de nuestro cliente Nuestro cliente es una organización global especializada en soluciones de Customer Experience y transformación digital. Ayuda a grandes empresas a diseñar,
Descripción del puesto En The Whiteam Consulting estamos buscando un/a AI Engineer especializado/a en LLMs para trabajar en proyectos avanzados de IA generativa, diseñando e implementando agentes conversacionales inteligentes basados en arquitecturas modernas agent-based . Buscamos
This is a remote position. AWS Technical Architect (Bogota, Colombia) We are seeking an experienced AWS Technical Architect on behalf of one of our international clients, a leader in customer experience and cloud-based solutions. This individual
Real Time Analyst (RTA) | Presencial | (Bogota) ¿Qué harás en este rol? Monitorear en tiempo real el desempeño de la operación para asegurar el cumplimiento de los KPIs. Gestionar la adherencia y los desvíos de
ABOUT OMILIA Omilia is the leading enterprise conversational AI platform trusted by the worlds most demanding contact centers. We help organizations transform customer experience through voice AI that truly understands, speaks, and acts — at scale,