Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real-time monitoring of service levels and site performance throughout the day
About Addi We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them.
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises.
At One Touch Direct (OTD Americas), we are looking for an analytical, dynamic WFM Analyst with strong operational leadership skills to join our Data Strategies team. If you have experience in real-time monitoring, metrics management, and
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Genesys Cloud - Desarrollador Empresa: Zemsania Ubicación: Colombia (Remoto) Modalidad: Remoto Contrato: Obra labor o Prestación de Servicios Salario: A convenir Experiencia: 5 años Acerca de Zemsania: Zemsania es una consultora tecnológica global, líder en la transformación
En Ioon estamos convencidos de que la tecnología será el eje de la transformación de nuestras vidas, ¿te animas a ser parte de esta revolución?Te proponemos esta posición por si te quieres sumar a un nuevo
¿Resides en Bogotá (Colombia)? ¿Eres un/a experto/a en el proceso comercial y liderazgo de equipos comerciales online? ¿Te apasiona la idea de poder a un proyecto con grandes oportunidades de crecimiento y retos profesionales? ¡Sigue leyendo!
Company Description: Sutherland is a global digital transformation company that delivers exceptional experiences for leading brands worldwide. With core expertise in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics, Sutherland partners with iconic global enterprises to
Role Overview As a Forward Deployed Engineer at Genesys, you will act as the bridge between customer ambition and successful AI transformation. You will partner directly with strategic customers across Latin America to design, prototype, and operationalize
Why NeuraFlash, Part of Accenture At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce
Responsibilities Levantar, documentar y gestionar requerimientos funcionales y no funcionales para proyectos de CX e IA Conversacional, asegurando trazabilidad desde el negocio hasta la implementación técnica. Analizar los journeys del cliente para identificar fricciones, oportunidades de
Position Summary Horatio is looking to hire an RTA (Real‑Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real‑time monitoring of service levels and site performance throughout the day
About Addi We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them.
Meet the Team The Cisco Collaboration team helps Andean Region customers reimagine how people connect, communicate, and collaborate through Cisco’s industry-leading portfolio of Collaboration solutions, including Webex Suite, Contact Center, Devices, AI-powered experiences, and workplace technologies.
One Touch Direct (OTD Americas) is seeking a results-driven WFM Analyst to join our Data Strategies team in Bogotá. You will monitor real-time operations, track volumes, and deliver interval-based KPI reports to Supervisors and Directors, ensuring
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Genesys seeks a Forward Deployed Engineer to bridge customer ambition and AI transformation across Latin America. You will design, prototype, and operationalize AI solutions that improve customer experience and business performance, partnering with strategic customers to move
Genesys Colombia seeks an Order Management Senior Analyst to own end-to-end service orders across the Americas, ensuring accuracy, timely execution and billing integrity. You will collaborate with Sales, Deal Desk, Revenue and Customer Success to drive efficient