A global insurance brokerage in Bogotá is seeking a Genesys Architect to design and maintain IVR systems for Contact Center operations. You will develop backend tools, integrate systems, and enhance customer experience through innovative solutions. Candidates should
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and
As a Conversational Design Consultant , you will be responsible for designing engaging contact center experiences and delivering tangible business value to clients and end-users. You will lead the design workstream within major customer experience transformation
About Omilia Omilia is a leader in enterprise Conversational AI , enabling some of the world’s largest brands to deliver natural, reliable, and highly controlled customer interactions at scale. Our platform is purpose-built for mission-critical customer
ABOUT OMILIA Omilia is the leading enterprise conversational AI platform trusted by the worlds most demanding contact centers. We help organizations transform customer experience through voice AI that truly understands, speaks, and acts — at scale,
About Omilia Omilia is a leader in enterprise Conversational and Agentic AI for customer experience. Recognized as a Leader in the 2025 IDC MarketScape for Worldwide General Purpose Conversational AI and a Visionary in the 2025
