About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
A global insurance brokerage in Bogotá is seeking a Genesys Architect to design and maintain IVR systems for Contact Center operations. You will develop backend tools, integrate systems, and enhance customer experience through innovative solutions. Candidates should
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and
About Omilia Omilia is a leader in enterprise Conversational and Agentic AI for customer experience. Recognized as a Leader in the 2025 IDC MarketScape for Worldwide General Purpose Conversational AI and a Visionary in the 2025
Company Description: Sutherland is a global digital transformation company that delivers exceptional experiences for leading brands worldwide. With core expertise in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics, Sutherland partners with iconic global enterprises to
As a Conversational Design Consultant , you will be responsible for designing engaging contact center experiences and delivering tangible business value to clients and end-users. You will lead the design workstream within major customer experience transformation
About the Role We are looking for a hands-on Amazon Connect Engineer to join our team onsite. In this role, you will be the primary technical authority for our contact center infrastructure, blending cloud telephony engineering
Job Title: Engineering Manager (AI) Salary: €100-130k + up to 35% bonus (~20% guaranteed, rest based on performance) Equity: up to ~€80k Location: Madrid (preferred) or Barcelona (1-2 office days) Company : autonomous AI agents for
Job Title: Engineering Manager (AI) Salary: €100-130k + up to 35% bonus (~20% guaranteed, rest based on performance) Equity: up to ~€80k Location: Madrid (preferred) or Barcelona (1-2 office days) Company : autonomous AI agents for
Job Title: Engineering Manager (AI) Salary: €100-130k + up to 35% bonus (~20% guaranteed, rest based on performance) Equity: up to ~€80k Location: Madrid (preferred) or Barcelona (1-2 office days) Company : autonomous AI agents for
Job Title: Engineering Manager (AI) Salary: €100-130k + up to 35% bonus (~20% guaranteed, rest based on performance) Equity: up to ~€80k Location: Madrid (preferred) or Barcelona (1-2 office days) Company : autonomous AI agents for