At One Touch Direct (OTD Americas), we are looking for an analytical, dynamic WFM Analyst with strong operational leadership skills to join our Data Strategies team. If you have experience in real-time monitoring, metrics management, and executing action
Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real-time monitoring of service levels and site performance throughout the day to
About Addi We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them.
About Us At Félix, were building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send
Una empresa de servicios en Bogotá busca un Real Time Analyst (RTA). El candidato ideal tendrá experiencia en roles similares y habilidades avanzadas en Excel y análisis. Se espera que monitoree el desempeño de la operación, gestione
Horatio in Bogotá, Colombia is seeking a Real-Time Analyst to join the Workforce Management team. You will monitor service levels across phone, chat, and email, providing real-time insights to protect SLA performance and support Horatio’s operations. You
Position Summary Horatio is looking to hire an RTA (Real‑Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real‑time monitoring of service levels and site performance throughout the day to
# Real Time Analyst (RTA)Applylocations: Medellin, Colombiaposted on: Posted Todaytime left to apply: End Date: September 1, 2026 (30+ days left to apply)job requisition id: R\_2601\_271 About TaskUs: TaskUs is a provider of outsourced digital services and
TaskUs en Medellín busca un Real Time Analyst (RTA) para monitorear el desempeño de las colas y asegurar que se cumplan los pronósticos. El candidato ideal deberá analizar variaciones y proporcionar recomendaciones a la Gerencia de WFM. El
Real Time Analyst (RTA) | Presencial | (Bogota) ¿Qué harás en este rol? Monitorear en tiempo real el desempeño de la operación para asegurar el cumplimiento de los KPIs. Gestionar la adherencia y los desvíos de staffing
About Addi We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them.
Addi in Colombia is hiring for a Workforce Management (WFM) Analyst to drive day-to-day workforce operations. You will forecast, schedule, monitor intraday performance, and support data-driven decisions that optimize staffing and service levels. Responsibilities include configuring WFM systems, producing
One Touch Direct (OTD Americas) is seeking a results-driven WFM Analyst to join our Data Strategies team in Bogotá. You will monitor real-time operations, track volumes, and deliver interval-based KPI reports to Supervisors and Directors, ensuring optimal staffing
Addi is seeking a WFM/Operations Analyst in Bogotá to drive workforce planning and analytics for service operations. You will forecast demand, build schedules, monitor real-time adherence, and ensure data quality across WFM platforms. You’ll configure WFM tools (permissions, shifts, VQ),