About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our
Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real-time monitoring of service levels and site performance throughout the day to ensure
At One Touch Direct (OTD Americas), we are looking for an analytical, dynamic WFM Analyst with strong operational leadership skills to join our Data Strategies team. If you have experience in real-time monitoring, metrics management, and executing
Job Title:Trainer II Job DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation
Company Overview Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most infl uential networks within software development and IT services for the entertainment, financial, and
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
Energizing a new world with Exide Technologies About us: Exide Technologies () is an internationally leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications. Se pueden requerir diversas habilidades interpersonales y
Job Summary The Service Desk Team Lead is a pivotal role responsible for providing leadership, coaching, and supervision to our Service Desk Analysts. We seek a highly motivated individual to ensure the teams high-quality service delivery,
Company Description: Sutherland is a global digital transformation company that delivers exceptional experiences for leading brands worldwide. With core expertise in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics, Sutherland partners with iconic global enterprises to
Position Summary Horatio is looking to hire an RTA (Real‑Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real‑time monitoring of service levels and site performance throughout the day to ensure
Descripción empresa Somos el primer Contact Center y BPO de Colombia, con más de 28 años ofreciendo soluciones integrales a empresas del sector público y privado para la atención y gestión de sus clientes. Gracias a