Position Summary: Horatio is looking for a highly energetic Quality Assurance Specialist. This person should be a self-motivated employee with high standards around Client expectations, Customer Success, and Quality Measures. As a Quality Assurance Specialist, you will
Position Summary: Horatio is looking to hire an RTA (Real-Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real-time monitoring of service levels and site performance throughout the day to
Position Summary We are seeking a seasoned Recruitment Lead to help direct our Bogota recruitment team. In this role, you will spearhead high-level strategic hiring initiatives across all levels, ensuring our recruitment practices closely align with
Position Summary As a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid-sized clients, helping them realize value quickly and maintain it consistently. You’ll support client onboarding, retention, and satisfaction through
Hire Horatio CX busca candidatos en Bogotá para un puesto que requiere revisión de hojas de vida, entrevistas y soporte técnico. Se requiere formación como bachilleres, técnicos o profesionales, y disponibilidad para trabajar 100% presencial. Los beneficios
Hire Horatio CX in Bogotá, Colombia is looking for a Zendesk Implementor to lead the end-to-end design and deployment of Zendesk environments for clients. This role demands technical expertise to architect scalable solutions and develop custom integrations
We are seeking a Zendesk Implementor to lead the end-to-end design, configuration, and deployment of Zendesk environments for our clients. This role goes beyond administrative support — it requires a technically skilled professional who can architect
Valoramos experiencia en: Revisión de hojas de vida, entrevista a candidatos y actualización de bases de datos. Configuración básica de equipos, restablecimiento de contraseñas, asignación de accesos, soporte técnico inicial a usuarios y manejo de herramientas
Horatio in Bogotá, Colombia is seeking a Real-Time Analyst to join the Workforce Management team. You will monitor service levels across phone, chat, and email, providing real-time insights to protect SLA performance and support Horatio’s operations. You will
Position Summary Horatio is looking to hire an RTA (Real‑Time Analyst) to be part of the Workforce Management team. The RTA will be responsible for real‑time monitoring of service levels and site performance throughout the day to