What success looks like in this role: With guidance, performs routine support duties, including: Assisting with first line user support by guiding users through the necessary steps to restore functionality, Troubleshooting hardware, software and connectivity issues using
Unisys is seeking a Service Desk Associate in Colombia to provide guided first line user support, helping restore functionality and ensuring tickets move toward resolution. Youll troubleshoot hardware, software, and connectivity issues using remote tools and coordinate
Unisys is seeking a junior Service Desk professional in Colombia to provide first-line user support, guide users through recovery steps, and troubleshoot hardware and software issues. You will manage tickets, coordinate software installations, and ensure requests and incidents align
What success looks like in this role: With guidance, performs routine support duties, including: Assisting with first line user support by guiding users through the necessary steps to restore functionality, Troubleshooting hardware, software and connectivity issues using